Reference · stays inside this course
Appendix A — LACE Worksheet
Academy reading copy. This lesson is not offered as a file download.
Appendix A — LACE Worksheet Field Trainee notes Exact question / statement ____________________________________________________________ Setting and audience ____________________________________________________________ Listen — what is the real concern? ____________________________________________________________ Acknowledge — legitimate concern/uncertainty ____________________________________________________________ Clarify — narrow proposition to answer ____________________________________________________________ Evidence — 1–3 strongest facts/sources ____________________________________________________________ What remains uncertain/disputed? ____________________________________________________________ Close / invitation / exit line ____________________________________________________________